Phone: +40 21 4106000
+40 744 276515

"Never Stop Learning!"
Anthony J. D'Angelo

Course type Location Date Price    
ITIL® Service Strategy Bucuresti 12 Jul 2021 4.900 Book
ITIL® Continual Service Improvement Bucuresti 27 Jul 2021 4.900 Book
ITIL® Service Transition Bucuresti 14 Sep 2021 4.900 Book
ITIL® Service Operation Bucuresti 18 Oct 2021 4.900 Book
Available places: [0-2]   [3-5] [6-MAX]
The prices are in RON no VAT.

What is ITIL®?

ITIL® is the de facto international standard framework of best practices in IT Service Management. The IT Infrastructure Library (ITIL®) contains a comprehensive description of the processes involved in managing IT infrastructures. ITIL® is relevant to anyone involved in the delivery or support of IT services. Whether you are managing day-to-day IT services, or establishing and refining existing processes, ITIL® can help you apply internationally proven best practices for the IT services and support you provide.

ITIL® has become the global standard and is now rapidly gaining approval all over the world. Right from the start, certification of professionals has been a key element in the ITIL® approach.

 

Current ITIL® qualifications:

The scheme is based on acumulation of credits. Currently, candidates can take training courses and examinations that lead to certificates at 3 levels:

  • Foundation
  • Intermediate
  • Practitioner
  • ITIL Expert
  • ITIL Master

Foundation Certificate - an entry-level qualification gained by taking a short multiple-choice exam - usually at the end of a 3-day course, but also available on-line through Thomson Prometrics and Pearson Vue testing centres.

Practitioner Certificate -  is the next step after ITIL Foundation that aims to equip professionals with the essential skills to apply ITIL concepts in their organization. This certification provides the practical elements to complement ITIL guidance, comprising of key skills for how to start adopting and adapting ITIL within an organization. The certificate is awarded after a 40 multiple-choice questions exam. The certificate has a value of 3 credits in the ITIL certification scheme

Intermediate Certificates - for specific individual phase of the lifecycle (Lifecycle - a 3 days course/4 days with ITAcademy) or combined disciplines (Capabilities - 5 days course), gained through passing a 8 question exam, complex multiple-choice, based on short case study

ITIL Expert Certificate - requiring acumulation of min 22 credits accross the lifecycle, from which 5 in a MALC course (5 days course), gained through passing a 10 question exam, complex multiple-choice, based on extensive case study

ITIL Master Certificate - requiring ITIL Expert plus submitting a project plan, writing a report, defending the report

© Copyright 2011. All rights reserved to IT Professionals.

PRINCE2® is a Registered Trade Mark of the AXELOS Limited. ITIL® is a Registered Trade Mark of the AXELOS Limited. M_o_R® is a Registered Trade Mark of the AXELOS Limited. P3O® is a Registered Trade Mark of the AXELOS Limited. P3M3® is a Registered Trade Mark of the AXELOS Limited. MSP® is a Registered Trade Mark of the AXELOS Limited. MoP® is a Trade Mark of the AXELOS Limited. Agile Project Management is a trade mark of The APM Group Limited. Change Management is a trade mark of The APM Group Limited. APMG-International OBASHI is a trade mark of The APM Group Limited and Cassini. Change Analyst is a trade mark of The APM Group Limited. Problem Analyst is a trade mark of The APM Group Limited. Service Level Analyst is a trade mark of The APM Group Limited. The Swirl Device logo is a trade mark of The APM Group Limited. The Swirl logo™ is a Trade Mark of the AXELOS Limited. COBIT® is a registered trademark of ISACA in United States and other countries. CISA®, CISM®, CGEIT®, CRISC™, the CISA logo, the CISM logo, and the ISACA logo are trademarks, service marks, or registered trademarks or service marks of Information Systems Audit and Controls Association in United States and certain other countries. CISSP® and SSCP® certification mark is federally registered and owned by the International Information Systems Security Certification Consortium, Inc. PMP®, PMP-ACP®, PMP-RMP®, PMBOK®, CAPM®, PM Network® and PMI® are marks of the Project Management Institute, Inc. IIBA®, the IIBA® logo, CBAP® ,BABOK® and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis.